FAQ

Everything you need to know.

How much does shipping cost?

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Cape Town & Johannesburg

Spend R499 or more and you’ll get free 24-48hrs express delivery.
R499 or less? Shipping is charged at a flat rate of R99 .

Same Day Express

No time to waste? Want Poosh Secret products in a hurry? Add 'Same Day Express' shipping for a flat rate of R159 .
See ‘How does ‘Same Day Express’ shipping work?’ section below for more information and to find out if you’re eligible.

How does 'Same Day Express' shipping work?

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Can’t wait? We’re currently trialing a new Same Day Express delivery service for our customers only.

No time to waste? Add ‘Same Day Express’ shipping for R159.

The rules are simple:

Order must be between 10am - 1pm. Order after 1pm and have it delivered the next day.
Delivery is only done on weekdays & Saturday. Excludes Sundays and public holidays.
Any order placed after 1pm on Saturday will be delivered the following Monday.

 

How long will my order take to arrive?

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South Africa

Express orders: 24-48 hours for delivery.

‘Same Day Express’ (order placed before 1pm): Will be delivered within the same day

How do I track my order?

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Tracking will be provided for all orders, you will be sent an email once your order is dispatched so you can see where Poosh is at all times.

Dhl Express Tracking

"Same Day Express" You will receive a detailed email on the time of delivery