Poosh Secret’s Privacy & Terms


www.pooshsecret.com is owned and operated by Poosh Secret (Pty) Ltd, with registration number: 2019/318487/07, trading as pooshsecret.com, 8 Burg Street, Cape Town City Centre, Cape Town, 8000, South Africa.

These Terms and Conditions govern the ordering, sale and delivery of Goods, and the use of the website

These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website, including without limitation each user who registers. By using the Website and by clicking on the “Register Now”/”Sign up”, “Subscribe” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

The Website enables you to shop online for an extensive range of goods which include but not limited to leather goods, accessories, apparel, and beauty products.

Important Notice

* These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).

* These Terms and Conditions contain provisions that appear in similar text and style to this clause and which -

- may limit the risk or liability of Poosh Secret; and/or

- may create risk or liability for the user; and/or

- may compel the user to indemnify Poosh Secret; and/or

- serves as an acknowledgement, by the user, of a fact.

- Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to contact Poosh Secret to explain it to you before you accept the Terms and Conditions or continue using the Website.

Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Poosh Secret in terms of the CPA.

Poosh Secret permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

These Terms and Conditions are divided into three sections, as follows:

  • Refund Policy
  • Privacy Policy
  • Terms of Service


Please refer to our Refund Policy for more information about returning orders after delivery, and about refunds. The Refund Policy is incorporated by reference (which means that it forms part of these Terms and Conditions). Refund Policy


Poosh Secret recognises the importance of safeguarding your information. This Privacy Statement therefore sets out how we use your information and the steps we take to ensure your privacy remains protected.

As you interact with us, we will collect your information in several ways. Often you will provide this information directly to us, but in other cases it might be collected automatically through technical means such as Cookies.

If you contact us through our website, by email, by social media or purchase items from our store, we will collect the following information in order to provide the contract to you and respond to any queries:

  • Your name
  • Your postal address
  • Your email address
  • Order details.

We collect the following information about you automatically, through technical means such as Cookies, when you browse our store:

  • Internet protocol (IP) address
  • Country geolocation using IP address
  • Browsing data linked to Google Analytics.

We will use the information we collect about you in a variety of ways. For example, we will use it to fulfil your orders, to analyse and improve how our business and websites work, and, where we have your consent, to provide you marketing updates. We will never sell your information to any third party, and we only use your information when we have a lawful basis for doing so.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

Terms of Service

Payment may be made via Visa and MasterCard.

Card transactions will be acquired for Poosh Secret (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details will be stored by Poosh Secret (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Poosh Secret (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

This website is governed by the laws of South Africa and Poosh Secret (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Poosh Secret Information

For the purposes of the ECT Act, Poosh Secrets’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:

Full name: Poosh Secret (Pty) Ltd trading as pooshsecret.com, a private company registered in South Africa with registration number 2019/318487/07

Main business: e-tailer

Physical address: 8 Burg Street, Cape Town City Centre, Cape Town, 8000, South Africa.

Founder/Director: Tameca Subrehana Marney

Phone: 0878083461